Secretaría Uvigo

[Intern] Field Support Engineer


TipoBolsas de formación práctica
Data de inicio da publicación11/02/2021
Data de fin da publicación28/02/2021
Posto de traballo[Intern] Field Support Engineer
FunciónsWe are looking for an intern to join our team supporting the pre-sales and after-sales activities.
This role will be focused on improving our customer satisfaction and support process. You will assist our partners and end-users in the field, performing mission flights (unmanned and maned, fixed-wing and rotatory aircrafts) and provide all the necessary technical support before and after the sales.

We would love that you can learn about the importance of this role in the success of the company projects as you will have the opportunity to see how to solve the main customer concerns, learning from the most technical background from our R&D team in the aerospace industry.
This position is great for those who are looking to start a career in Customer Service Engineering!
You will gain experience managing projects and improving our quality control procedures and documents.
Key responsibilities:
- Be part of the operations department supporting the COO.
- Participation in demo and presales activities around the world, analyzing mission data to provide a continuous improvement approach to our products.
- Provide the training not only to the end-users by also to our international partners.
- Manage customer requirements, solving the most advanced technical questions, and supporting the Product Manager to define the future products of the company.
- Supporting the QA team to detect and avoid the most challenging bugs, performing field testing in early stages of our product lifecycle.
Nivel de estudos requeridoRecén titulados/as
Estudos da UVigo requeridos
  • Grao en Enx. de Tecnoloxías de Telecomunicación / Enx. de Telecomunicación
  • Grao / Enx. Informática
  • Grao en Enx. en Tecnoloxías Industriais / Enx. Industrial
  • Grao en Enx. en Organización Industrial / Enx. en Organización Industrial
  • Grao en Enx. en Electrónica Industrial e Automática / Enx. en Automática e Electrónica Industrial
  • Grao en Enxeñaría Eléctrica
  • Grao en Enxeñaría Mecánica
  • Grao en Enxeñaría en Química Industrial
  • Grao en Enxeñaría Aeroespacial
Competencias Imprescindible
  • Inglés
  • Adaptabilidade a novas situacións
  • Capacidade crítica e/ou de análise
  • Capacidade de organización e planificación
  • Capacidade para asumir responsabilidades
  • Capacidade para traballar nun contexto multicultural e/ou internacional
  • Compromiso ético no traballo
  • Comunicación oral e/ou escrita
  • Motivación pola calidade
Número de vacantes1
Tipo de contratoBolsa
Lugar de traballoVigo
Data de incorporaciónIncorporación inmediata
Documentación a presentarCurriculum Vitae actualizado
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