Guia docente 2023_24
Centro Universitario de la Defensa de la Escuela Naval Militar de Marín
Master Universitario en Dirección TIC para la defensa
 Subjects
  IT process management and continuous improvement
   Expected results from this subject
Expected results from this subject Training and Learning Results
LO1. Understand what BPM process management is and learn to identify and document them. B1
C1
C3
LO2. Understand the organization of processes at different levels of the organization, process maps. A9
B1
B4
C5
LO3. Identification of critical processes and definition of process improvements. A6
A7
B1
B4
C1
D5
LO4. Understand Process Management as a basis for improvement models and tools such as ISO 9000-PECAL21XX, EFQM. A6
A8
A10
B1
B3
C1
C2
C3
C5
D5
LO5. Know the maturity models, CMM. B1
C1
C2
C3
C5
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