Guia docente 2023_24 Facultade de Comercio

Contidos

Tema	Subtema
Introductory Unit: Facts and Figures	Writing, reading, and presenting facts and numbers correctly. Understanding symbols and abbreviations. Expressing numbers and calculations. Saying dates, websites and email addresses.
1. Company and Job.	Describing companies and jobs (position and responsibilities). Company Structure.
2. Socializing and Business Protocol: Building a Relationship.	Welcoming visitors to your company. Making small talk. Inviting, accepting or declining. Cross-cultural understanding. Culture and entertainment.
3. Professional Presentations: Presenting with Impact.	Delivering impactful presentations. Structuring your presentation: Introducing yourself and your talk. Establishing credibility. Rapport building. Identifying ways of organizing a presentation. Linking the parts. Closing and finishing with impact. Non-verbal communication: Importance of body language, voice power and use of space. Describing Trends. Describing and referring to visual aids.
4. Business telephoning.	Taking and leaving messages. Exchanging information over the phone. Problem solving.
5. Business Correspondence: Writing Emails.	Writing effective e-mails with appropriate formatting. Recognizing and producing formal and informal language in emails. Writing effective openings and closings. Handling style, tone and voice.