Guia docente 2023_24 Centro Universitario de la Defensa de la Escuela Naval Militar de Marín

Expected results from this subject

Expected results from this subject	Training and Learning Results
LO1: Understand the definition of service and its applicability in the work environment.	A6 A7 A8 A9 A10	B3 B4	C2 C5	D4
LO2: Knowing successful models of service management implementation	A6 A7 A8 A9 A10	B3 B4	C2 C5	D4
LO3: Know the ITIL framework at a high level.	A6 A7 A8 A9 A10	B3 B4	C2 C5	D4
LO4: Identifying opportunities for application in current work	A6 A7 A8 A9 A10	B3 B4	C2 C5	D4