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2023_24
2022_23
2021_22
2020_21
2019_20
2018_19
2017_18
2016_17
2012_13
Utilidades
Educational guide 2022_23
Centro Universitario da Defensa da Escola Naval Militar de Marín
Study programmes
Grao
Grao en Enxeñaría Mecánica
Mestrado
Master Universitario en Dirección TIC para a defensa
Interest Information
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Webmail
Faitic
Master Universitario en Dirección TIC para la defensa
Subjects
ICT process management and continuous improvement
Learning outcomes
galego
castellano
english
IDENTIFYING DATA
2022_23
Subject
ICT process management and continuous improvement
Code
P52M182V01102
Study programme
Master Universitario en Dirección TIC para la defensa
Descriptors
Total Cr.
Choose
Year
Quadmester
4
Mandatory
1st
1st
Skills
Learning outcomes
Contents
Planning
Methodologies
Personalized assistance
Assessment
Sources of information
Recommendations
Expected results from this subject
Training and Learning Results
New
LO1. Understand what BPM process management is and learn to identify and document them.
B1
C1
C3
LO2. Understand the organization of processes at different levels of the organization, process maps.
A9
B1
B4
C5
LO3. Identification of critical processes and definition of process improvements.
A6
A7
B1
B4
C1
D5
LO4. Understand Process Management as a basis for improvement models and tools such as ISO 9000-PECAL21XX, EFQM.
A6
A8
A10
B1
B3
C1
C2
C3
C5
D5
LO5. Know the maturity models, CMM.
B1
C1
C2
C3
C5
Universidade de Vigo
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