Guia docente 2017_18 E. U. de Estudos Empresariais

Contenidos

Tema	Subtema
1. Introduction.	Numerals. Company organization.
2. Cultural diversity and socializing.	Building a relationship. Culture and entertainment.
3. Professional presentations.	The introduction. The main body. The end.
4. Telephoning.	Taking and leaving messages. Appointments. Problem solving.
5. Written communication.	E-mails, enquiries, orders and applications.
6. Meetings.	Key features of an effective meeting. How to open a meeting. How to interrupt. Obtaining consensus. How to end a meeting effectively.