| Bibliografía Complementaria |
ITIL Foundation, ITIL 4 edition, ISBN: 9780113316076, 4, Axelos, 2019
Office of Government Commerce, ITIL Diseño del Servicio, ISBN: 9780113312269, Stationery Office, 2010
Office of Government Commerce, ITIL Estrategia del Servicio, ISBN: 9780113311583, Stationery Office, 2010
Office of Government Commerce, ITIL Operación del Servicio, ISBN: 9780113311507, Stationery Office, 2010
Office of Government Commerce, ITIL Transición del Servicio, ISBN: 9780113312276, 2009
Office of Government Commerce, The official introduction to the ITIL service lifecycle, ISBN: 9780113310616, 1, Stationery Office, 2007
Peter Farenden, ITIL for Dummies, ISBN: 9781119950134, 1, For Dummies, 2012
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