2. Developing language and communications skills for the patient encounter |
Receiving the patient. The presenting complaint. Past medical and family history. The social history and telephone consultations. |
4. Interviewing different patient categories |
Communicating with challenging patients. Communicating with the elderly. Communicating with children and adolescents |
5. Introduction to communication skills
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Presentation skills (conference presentations, case presentations, data presentation, job interviews). Reading skills (skimming, scanning, etc.). Writing skills ("abstracts"). |